All Returns must be shipped within 10 days of the date it was received.
Misused, Shipping Damaged Items or used items will not be accepted for return.
All return items must be shipped in the Original Packaging and properly packed to prevent damage.
All non-defective products must be returned within 10 days of the date of invoice, and are subject to a 25% Restocking Fee.
All defective products will be accepted for repair or replacement only if they are returned within 10 days as stated above.
All returns must be in original saleable condition, 100% complete, with all packaging material, manuals, and accessories.
A Repair/Replacement Fee will be assessed to all authorized returns received incomplete or damaged, or may be refused at our discretion.
Shipping costs are not refundable. If a returned is found to be defective we will reimburse normal ground shipping in the USA only.
Any item with a factory warrenty will not be accepted for returns if item is broken and/or defective. Please follow factory warrenty instructions to have your item repaird and/or replaced.
We are not responsible for losses or damages sustained in any transaction. Any shortages or damages sustained in transactions must be reported and noted at the time of receipt of the merchandise. Please contact your carrier concerning items lost or damaged during transactions.
USPS - 1-800-ASK-USPS (1-800-275-8777)
UPS - 1-800-PICK-UPS (742-5877)
Fed Ex- 1.800.Go.FedEx (1-800-463-3339)